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50 High St, Birmingham B14 7JZ, UK – 0121 608 8899
What an excellent bike shop, real enthusiastic and helpful staff. I bought a giant road bike, I had already decided what I wanted after careful consideration of other models and makes. The staff were really friendly and knowledgable and the customer care was great. The new bike was set up perfectly for me (free of charge) and indeed this saves a lot of aggro with weeks of tweaking and expensive bike fits. Strongly recommend -,please support your local bike shop as bike was same price as online. What I also found really useful is that they have a decent website . Great shop.
I popped in on the off chance, on Saturday morning to enquire about having cleats fitted to my shoes. I had the cleats and after attempting to fit them myself I was left with some spare parts, which it turns out weren’t needed for my shoe type. Expecting to be asked to come back at a later date, the gentleman asked if I had the shoes with me and proceeded to fit them straightaway! He didn’t just screw them in but made a visual assessment of my feet alignment and height and also advised me on the best way to clip the shoes into the pedals. He was very polite and helpful, and the atmosphere in the shop was very welcoming, with great carmaraderie amongst their customers. To top it all he didn’t charge me for the fitting. THANK YOU very much to the member of staff for your time this morning, which I really appreciated. Excellent service all round, and highly recommended.
1539 Pershore Rd, Birmingham B30 2JH, UK – 0121 459 7276
Super honest service and no over charging so will be my regular stop while in Birmingham! Other LBS could learn from this to retain customers.
Brilliant service, speedy and friendly. Fantastic price too. Will definitely return if needed.
293 Harborne Ln, Birmingham B17 0NT, UK – 0121 472 0459
I visited to get some advice on Tubeless wheels. Very knowledgeable and very happy to help. Took a set of wheels in to be trued too, very reasonable pricing and done with great speed - much better than the 2 month waiting time at Evans!
My mate fell off his pushbike and the rim buckled. We were miles away from home and wasn't parked anywhere near a train station so needed to get his bike fixed. We went there on a Saturday afternoon and they had just what we needed when Halfords didn't! Fast and professional service received. Two happy customers!
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